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What are the secrets of successful
management?
Doing
the basic things right! So here you have it, some basic stuff that
will make or break your business.
A business is an ongoing
activity that
doesn't run itself.
As the manager you will have to set goals, determine how to reach
those goals and make all the necessary decisions. You will have to
purchase or make your product, price it, advertise it and sell it.
You will have to keep records, and determine costs. You will have to
control inventory, make the right buying decisions and keep costs
down. You will have to hire, train and motivate employees now or as
you grow.
So in the next few articles we will highlight the
necessary
actions you will need to underttake to ensure your success.
Business Management - Buying
Skillful buying is an important essential of profitable operation.
This is true whether you are a wholesaler or retailer of merchandise,
a manufacturer or a service business operator. Some retailers say it
is the most important single factor. Merchandise which is carefully
purchased is easy to sell.
Determining what to buy means finding out the
type, kind,
quality,
brand, size, color, style -whatever applies to your particular
inventory - which will sell the best. This requires close attention
to salespeople, trade journals, catalogs, and especially the likes
and dislikes of your regular customers. Analyze your sales records.
Even the manufacturer should view the problem through the eyes of
customers before deciding what materials, parts, and supplies to
purchase.
Know your regular customers, and make a good
evaluation of the
people you hope will become your customers. In what socioeconomic
category are they? Are they homeowners or renters? Are they looking
for price, style or quality? What is the predominant age
category?
The age of your customers can be a prime
consideration in
establishing a purchasing pattern. Young people buy more frequently
than most older people. They need more, have fewer responsibilities,
and spend more on themselves. They are more conscious of style trends
whether in wearing apparel, cars or electronic equipment. If you
decide to cater to the young trade because they seem dominate in your
area, your buying pattern will be completely different than if the
more conservative middle-aged customers appear to be in the
majority.
Study trade journals, newspaper advertisements,
catalogs,
window
displays of businesses similar to yours. Ask advice of salespeople
offering you merchandise, but buy sparingly from several suppliers
rather than one, testing the water, so to speak, until you know what
your best lines will be.
Locating suitable merchandise sources is not easy.
You may buy
directly from manufacturers or producers, from wholesalers,
distributors or jobbers. Select the suppliers who sell what you need
and can deliver it when you need it. (Distributors and jobbers are
used by most business people for quick fill-ins between factory
shipments).
You may spread purchases among many suppliers to
gain more
favorable prices and promotional material. Or you may concentrate
your purchases among a small number of suppliers to simplify your
credit problems. This will also help you become known as the seller
of a certain brand or line of merchandise, and to maintain a fixed
standard in your products, if you are buying materials for
manufacturing purposes.
When to buy is important if your business will
have seasonal
variations in sales volume. More stock will be needed prior to the
seasonal upturn in sales volume. As sales decline, less merchandise
is needed. This means purchases of goods for resale and materials for
processing should vary accordingly.
At the outset, how much to buy is speculative. The
best policy
is
to be frugal until you have had enough experience to judge your
needs. On the other hand, you cannot sell merchandise if you do not
have it.
To help solve buying problems, you should begin to
keep stock
control records at once. This will help you keep the stock in balance
- neither too large nor too small - with a proper proportion and
adequate assortment of products, sizes, colors, styles and
qualities.
Fundamentally, there are two types of stock
control - control
in
dollars and control in physical units. Dollar controls show the
amount of money invested in each merchandise category. Unit controls
indicate the number of individual items when and from whom purchased
by category. A good stock control system can help you determine what,
from whom, when, and how much to buy.
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